Starting the conversation

If you are considering some form of assisted help for a loved one, we recognise that it is a hugely important and personal decision for you and your family to take.

There are often lots of people involved in making the decision, the process of getting informed help to be navigated and many concerns and questions to be answered.

To discuss your own personal situation, please call us on 0345 603 4576 for an informal and confidential chat and for us to answer any questions you may have. We can give you the information, options and confidence to make the right choice without any obligation to take up a service from us.

You have to ask yourself some difficult questions before agreeing to trust somebody else to look after your family.

Sandra, 49, Bristol

Investing to stay in your own home

We realise that this is the start of a journey and that your circumstances may change over time. We are always available and will always welcome the opportunity to keep the conversation going, so that we can meet your changing needs. 

There are a variety of ways you can find out more ...

getting in touch Eldercare

Apply on-line


mouse largeIf you have already decided that you would like to apply for a service, you can complete an application form on-line. To make the process even simpler, you can even pay on-line.

Call Us

For an informal chat and confidential advice about your personal situation, you can call our customer service team on 0345 603 4576 (calls are charged at local rate). The team is available 9am-5pm Monday-Friday and would be delighted to take your call.

We can give you the information, options and confidence to make the right choice without any obligation to take up a service from us.

Request a call-back

Our customer service team members are happy to talk to you about our full range of services.

clickJust let us know when is convenient and we'll aim to give you a call back at this time.

Request information, a brochure and/or an application pack

If you send us your details, we will either e-mail or post you the relevant brochure(s) or application pack, depending upon your preference.click 2

Write to us

We love to receive letters, please write to us at: 

FREEPOST ELDERCARE , 847 Burnley Road, Loveclough, Rossendale, Lancs ,BB4 8QL

Visit our showrooms:

If you would prefer to speak to someone and see a demonstration of the assistive technology that is available with our services and are lucky enough to live near an Eldercare showroom, we would be happy to see you. Just call us in advance on 0345 603 4576 so we can make sure that someone will be available to help.

We have showrooms at:

146, Stanley Park Road, Carshalton Beeches, SUTTON SM5 3JG

Suite 1, Hurstdale House, Hurst Lane, Rawtenstall, LANCS. BB4 7SH